GENERAL TERMS AND CONDITIONS OF SALE

All our offers and sales are subject to the following general terms and conditions.

Any deviation from these conditions must be the subject of a separate written agreement in advance, which can nevertheless never serve as a precedent. Any purchase or payment conditions from buyers that differ from ours cannot be enforced against us.

1. All offers, whether oral or written, are without obligation. If, after an offer has been made but before the sale is concluded, the prices of our own suppliers on which we base our offers change for any reason whatsoever, we reserve the right to cancel these offers and apply a proportional price change.
2. Unless otherwise agreed, all our prices are ex-works/ex-site.
3. Our invoices are payable in Ghislenghien. Offering a bill of exchange or a receipt does not constitute a waiver of this clause.
4. As a mutual guarantee and commitment to a swift resolution of disputes through arbitration, the Belgian Arbitration Institution I.B.A. is responsible for appointing the arbitrators competent to settle any dispute arising from this contract, definitively and in accordance with its operating rules, which can be obtained free of charge from I.B.A., Lieven Bauwensstraat 20, 8200 Bruges (tel. 050/32 35 95, fax 050/31 37 34). This clause replaces any conflicting jurisdiction clauses.
5. Delivery dates, execution dates, etc. are not binding on us and cannot give rise to damages or termination of the contract, except in the event of a written notice of default with a 15-day period.
6. In the event of non-payment by the due date, interest of 12% per year shall be due by right, without any notice of default being necessary. Non-payment entitles us to halt any further delivery.
7. All our prices are cash. Invoices are payable in cash in Ghislenghien. In the event of non-payment by the due date due to negligence or bad faith, fixed damages of 12% of the invoice total, with a minimum of 100 euros, shall be due by right and without notice of default.
8. Delivered goods will NOT be taken back. In the event of a possible agreement, they may be taken back at 70% of the price, provided delivery is carriage-paid and in undamaged condition at our premises. Packaging may be taken back at 50% of the indicated value.
9. Complaints must be justified and duly substantiated. They must be notified no later than eight days after receipt of the goods or completion of the work, by registered letter addressed directly to the company/firm.
10. All costs of protest recovery, whether for accepted or unaccepted bills of exchange, stamps for receipts, bank or discount fees, as well as registered mail, are borne by the buyer.
11. In the event of cancellation of an order by our customer or the buyer, we reserve the right to demand compensation of 20% of the total value of the goods sold or the price of the service.

12. RETENTION OF TITLE.

    The goods remain our property until full payment has been made, including interest and any other costs. In the event of non-payment of the invoice, in whole or in part, our firm reserves the right to recover these goods at the customer's expense. In this case, all costs arising from the removal shall be borne by the buyer. Furthermore, the invoice will be credited, but after deduction of damages, removal costs and the 20% compensation stipulated in article 11. However, delivery of the goods is at the buyer's own risk, and the buyer must insure against the risk of any damage.

    
    

    The buyer shall notify the supplier if the goods are to be placed in a space rented by the buyer. If applicable, the buyer shall inform the seller of the identity and address of the landlord so that the seller can assert the retention of title against the landlord.

13. WARRANTY CONDITIONS.

    All repair work and materials delivered are covered by a 3-month warranty, with the exception of batteries/accumulators.

    
    

    The warranty is not valid in the event of incorrect use of the machine and/or inadequate maintenance.

14. In the event of termination of the contract by the lessee, compensation of 30% will be claimed.